Frequently Asked Questions

Everything you need to know about your Planta Greenhouse order.

What are your shipping rates and delivery times?

We offer standard shipping across North America. Orders typically process within 2-3 business days, and delivery usually takes 5-10 business days depending on your location.

What is your return policy for greenhouse kits?

You can return your unopened greenhouse kit within 30 days of delivery. Please note that return shipping fees apply, and the product must be in its original packaging.

Do the kits come with a warranty?

Yes, all Planta Greenhouse kits come with a limited 5-year warranty covering manufacturing defects and structural integrity under normal use.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Are the greenhouse panels UV protected?

Absolutely. Our heavy-duty polycarbonate panels are treated with a high-density UV coating to protect your plants from scorching and to prevent the panels from yellowing over time.

How do I track my order?

Once your order ships, you will receive an email with a tracking number and a link to the carrier's website so you can monitor your delivery in real-time.